Privacy Policy

At SS Food And Service, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us through our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, delivery address, and other details you provide when placing an order or making an inquiry.
     
  • Order Information: Details of your food orders, preferences, and payment method.
     
  • Communication Records: Email, call logs, or messages exchanged with us.
     

2. How We Use Your Information

Your information is used to:

  • Process and deliver food and catering orders.
     
  • Communicate with you regarding your orders, inquiries, or event planning.
     
  • Improve our services and customer experience.
     
  • Send promotional messages or updates (if you opt in).
     
  • Maintain internal records for business and legal compliance.
     

3. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

  • With delivery personnel or service partners for fulfilling your order.
     
  • To comply with legal requirements or respond to legal processes.
     

All third parties we work with are expected to handle your data securely and confidentially.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure, including:

  • Securing physical records and digital devices.
     
  • Limiting access to your data to authorized staff only.
     

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
     
  • Request correction of any inaccurate or outdated information.
     
  • Request deletion of your personal information, subject to legal and operational requirements.
     

To exercise these rights, contact us at SSfoodandservice@gmail.com or call 0346-6723312.

6. Data Retention

We retain your data only as long as necessary for the purposes stated above, or as required by law.

7. Third-Party Services

If you interact with third-party platforms (e.g., delivery apps or payment services), their privacy policies will apply. We are not responsible for how they handle your data.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be communicated via our official contact methods or made available at our location.

9. Contact Us

For any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

  • Phone: 0346-6723312
     
  • Email: SSfoodandservice@gmail.com
     
  • Address: Khadam Ali Road, near City Public School, Sialkot